For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. For those who make a purchase on ElementiFires.ca, in order to fulfill the order, we collect and store your name, address, shipping information, email address, telephone number, purchase data, and billing information.
We and the third parties who provide services related to ElementiFires.ca will use the information referenced above to fulfill your order and provide services related to ElementiFires.ca or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, website evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We may also use that information, from time to time, to contact you concerning our products, services, sales or special promotions of ElementiFires.ca or our corporate affiliates, including Backyard Lifestyles. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at phone number, email or online option provided below:
call (905) 761-8930
or contact us via our online form
We currently send emails only to those ElementiFires.ca customers who are interested in receiving information about our products and services. If you have previously received such emails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an email you receive from us.
Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from Backyard Lifestyles for a brief period of time after you make your request. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.
We do not knowingly collect or store information on children under 13 years of age from our website. If we learn that a child has requested email communication without his or her parent's consent, we immediately, upon parental request, remove all information concerning the child from our database.
For more information about the COPPA and privacy issues concerning children, you may visit http://www.ftc.gov/privacy/privacyinitiatives/childrens.html
Last updated 4/20/2018
|Call Us : Local: (905) 761-8930 Toll Free: (888) 974-3379|